To contact Canary support, sign in to Canary and open Support from your profile menu, or use the support messenger in the bottom-right corner.
Submit a ticket
On the messenger Home screen, find Create a ticket. Choose Report a problem or Request a feature. Enter a clear title and description, then submit. For a problem, include what you were trying to do, what happened, and the steps that reproduce it. Do not include passwords or API keys.
Track your request
Open Tickets in the messenger to see requests you created or participate in. Select a ticket to view its details and current status. You can continue the conversation there when the support team needs more information.
Product documentation
For guides to Canary features, visit https://docs.oncanary.com/help.